Customers Feedback from Saffire Blue


Customers Feedback


	thank you Saffire blues:- I am waiting to receive your peoduct, and it is right to receive it, with in the next few days. In the future I have a plan to produce herbal soaps for different skin types. I definetely will call you soon, to ask you to send me some other ingridients. So far, my interest is to produce personal use herbal soaps for my nuclear and extended families. On my recent communication with your company, the way your customer service reps treated me was with all the respect, and dignity... may be more than my expectation. I'd like to thank them. i believe their behaviour is the reflection of the competent management. As customers reflect the "image" of the subordinate staff, the staff duplicate the same character to reflect their leaders. Thank you again Sisay Assefa Aug 29-10
	I just made a new batch of soap using the beeswax and shea butter from Saffire Blue, turned out amazing! Natures Touch Thunder Bay Aug 28-10
	i am always very happy with your service. I love that you have reduced shipping and will pass that on to my friends. I have loved all my product from there and will continue doing business thank you tonya leidal Aug 24-10
	Hi Saffire Blue! I love the great delivery service! Your company is so accomodating! I mean that! Sincerely, Selina Ann Crow Soaps By Selina Aug 10-10
	Good afternoon Susan it is great to do business with your fabulous company! I will be ordering more soon... Have an amazing weekend, best regards, & thank YOU for having quick shipping x Paula Aug 14-10
	All I can say is "holy smack, that was fast!" I only placed the order a couple hours ago and it is already shipping! Very impressed with the service! Will be ordering again in the future! Thanks again Krista Aug 10-10
	Good morning: In reference to your email below, I wish to let you know how touched I was by receiving this follow-up to my order. Very few suppliers take the time to contact their customers following an order. My order was received two days after it was submitted which was amazing to me. When we need a specific product, it is great to know the quality and expedient fashion you treat your orders. I've ordered the rose petals which were on special and would like to ensure that you will be continuing this inventory item so they will be available in future orders. If not, please advise me as soon as possible so that I can stock my inventory. I greatly appreciate the fact that you are a Canadian company and will definitely order more stock from you. Thank you and have a great day! Fran Primeau New Appeal Designs July 24-10

	Dear Saffire Blue I just wanted to say thank you for the hours you both spent explaining procedures and recipes.I appreciated all the advise and now feel ready to begin my own projects It also impressed me that you had all the ingredients I needed and advised me which ones to buy and which were not necessary at the moment helping to make my new venture very affordable. I recommend your company to anyone as an excellent supplier and source of all information needed to begin their own business. Many Thanks Colleen McCarthy July 24-10

	I absolutely love your customer service. It's almost unheard of these days to actually call the customer (me) if the product is unavailable at the time and that they will ship it out when it comes in...I mean WOW it amazes me as to the care and speed in which you ship it.. The price is A+ and so are the products! Many, many thanks Robin PS - my friend purchased something some-where else and is living a nightmare. They are rude and didn't even notify her that her order would be delayed due to sold out item! I do believe she will be coming your way soon! August 06-10

	Hello, Beside the fact that every product I ordered is great, I really appreciate your quick response to e-mails. I received my order yesterday and everything was fine.I even found an added free sample. What a nice attention! Thanks Maryse Barsalou July 27-10

	Very pleased with the promptness in which my items were delivered. I'm impressedby the quality/ thickness of the molds. This will be my first soap making project with my daughters - can't wait to get started! Sherri August 05-10

	Hello Susan (and staff), I just wanted to tell you that I have been very pleased with the customer service I received from your company. My most recent package came in even earlier than I expected which is great. This helps me get my customers' orders filled sooner rather than later. Thank you very much for all that you do and look forward to doing more business with you in the future. Cindy P.S. I really like the site too. July-22-10

	Well I just spent another large..(for me anyway) because I'm amazed at the time between ordering and receiving my order. All items were wrapped super well. I have two friends who are just attempting this too and I've told them about you. They wanted a dealer who was here in Ontario who has a good selection of product and who's prices weren't boarding on ridiculous. Wow three out of three for you...unheard of I really don't know what else to say except, thank you, thank you, thank you. Brilliant Robin July-20-10

	Hello, We just received our first order from you are extremely pleased with the speedy service, the extra care in packaging, and especially, the quality of your products. Everything exceeded our expectations. We will definitely be buying more in the future. Thank you, Sam & Mardy July-20-10

	Hi Susan, Just wanted to say thank you for the wonderful service... I ordered on Wednesday and my order was her on Tuesday! Just FOUR buisness days! I picked up my goodies at 9 and had all my goodies created by 11! SO MUCH FUN! I am totally addicted! I will definetly be making another order in the next few days! But I will order on a Monday so i dont have to wait over the weekend agian!! Thanks again! Cynthia


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