Contact Us | Saffire Blue Inc.

Contact Us

Tel: 519-688-0546

Please contact us using the contact form below or please call 519-688-0546.

Saffire Blue Inc
7700 Hurontario St
#503 # 2393
Brampton, ON L6Y 4M3

Kindly be advised that this facility serves as an office location exclusively, and we kindly request that you refrain from making in-person visits.

Hours: Monday – Thursday 8 a.m. to 4 p.m.

US Address (US Distribution Center)
Saffire Blue Inc.
1915 Dove Street
Port Huron, MI 48060

For answers to our most frequently asked questions,
please visit our policies and terms of service.

Effective Tuesday, March 15, 2022, Saffire Blue’s  business hours will be as follows:
Monday: 8:00 a.m. – 4:00 p.m.
Tuesday: 8:00 a.m. – 4:00 p.m.
Wednesday: 8:00 a.m. – 4:00 p.m.
Thursday: 8:00 a.m. – 4:00 p.m.
Friday: CLOSED

Holiday Closings

February 20, 2023 – Monday – Family Day
April 7th, 2023- Friday – Good Friday
May 22nd, 2023 – Monday – Victoria Day
July 3rd, 2023- Monday – Canada Day
August 7th, – Monday – Civic Holiday/Simcoe Day
September 4th, 2023 – Monday – Labour Day
October 9th, 2023 – Monday – Thanksgiving Day
Closed December 21st, 2023 – January 2nd, 2024

RE-OPEN
Tuesday, January 2nd, 2024

If you experience an issue with your order, we are happy to help, but do request your assistance to make the resolution easier.

Contact us promptly!

Please be sure to open and inspect your parcel immediately upon receipt and submit any claims for missing or incorrect items within 3 business days of the delivery.

If your parcel appears damaged upon delivery, please do not open the box. Refuse to accept delivery and contact us immediately to let us know of the issue. All claims, due to shipping damage, must be made within 24 hours of receipt of package.

Contact us correctly!

Please submit your initial contact using our contact form below, to create a support ticket. One of our customer service representatives will be happy to help resolve your issue.

Send us Photos!

After submitting your initial contact form, you will receive a notification that a ticket has been created for you. Please reply to that email with photos, if applicable to your issue. For example, if you received the wrong item, please send us a photo of the item you received which is incorrect. If we can see what you are reporting, we can verify it and get the correct items to you faster.

Let us know what we can do to help!

In your request, please let us know what we can do to make you happy. If we know your expectations, we will be better prepared to meet them!

    Flat Rate Shipping $29.99 and Free shipping for orders over $300 (terms & conditions apply)
    *Not applicable for Canada Post, bulk, or case sizes